Verified patient ratings
Patient reviews
Star ratings and comments from verified Luminis Health patients about our Hand & Upper Extremity providers. Every provider whose verified rating we can show is listed (30 or more ratings), and recent comments appear as NRC Health publishes them, positive or negative.
4.9 out of 5 average from 2,300 verified patient ratings and 533 comments for 8 providers
Ratings and comments come from verified patients who saw the provider: the same ratings Luminis Health shows on luminishealth.org, published through NRC Health. Retrieved from NRC Health on .
Recent comments
The newest comments about our Hand & Upper Extremity providers, up to two per provider, whatever their rating.
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Rated 5 out of 5
“Wonderful experience”
Verified patient · about Lori Rodey, PA-C -
Rated 5 out of 5
“This was my first time of coming or using that facility so I don't have any idea what to compare it with”
Verified patient · about Eric Crapster, PA -
Rated 5 out of 5
“Everything was very nice, I was served quickly and with great respect.”
Verified patient · about Christopher Jones, MD -
Rated 5 out of 5
“Excellent experience!”
Verified patient · about Christopher Jones, MD -
Rated 5 out of 5
“Lori Rodey was very helpful with my decision to go ahead with seeing the surgeon to talk about getting a shoulder replacement.”
Verified patient · about Lori Rodey, PA-C -
Rated 5 out of 5
“It was a good experience all the way around.”
Verified patient · about Eric Crapster, PA -
Rated 5 out of 5
“It overall was a pleasant experience.”
Verified patient · about Jill Schumacher, PA -
Rated 5 out of 5
“Excellent patient care!”
Verified patient · about Cyrus Lashgari, MD -
Rated 5 out of 5
“Always a pleasure at your facility. Quite an asset to Annapolis.”
Verified patient · about Cyrus Lashgari, MD -
Rated 5 out of 5
“He's phenomenal!”
Verified patient · about Alexander Shushan, MD -
Rated 5 out of 5
“Thank you. I had excellent service at Dr. Shushan's office. All the staff was very responsive and just couldn't have been better. Just rolled out the red carpet for me. I got real good consultation from Dr. Shushan. So I appreciate it very much. I look forward to seeing him again at my next appointment. Thank you.”
Verified patient · about Alexander Shushan, MD -
Rated 5 out of 5
“I had a wonderful experience with the entire office team But, I am afraid of needles. Jessica Ortega explained everything clearly and made me feel completely at ease. Hardly felt the needed stick. I am grateful for her excellent care and highly recommend this practice to anyone.”
Verified patient · about Jessica Ortega, PA
Ratings by provider
Open a provider's page for their full rating breakdown and recent comments.
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Surgeon
Jeffrey Gelfand, MD
Hand & Upper Extremity
4.9 out of 5 stars 200 verified ratings
40 comments · Read them about Jeffrey Gelfand
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Surgeon
Christopher Jones, MD
Hand & Upper Extremity
4.9 out of 5 stars 294 verified ratings
63 comments · Read them about Christopher Jones
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Surgeon
Cyrus Lashgari, MD
Hand & Upper Extremity
4.9 out of 5 stars 424 verified ratings
111 comments · Read them about Cyrus Lashgari
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Surgeon
Alexander Shushan, MD
Hand & Upper Extremity
5.0 out of 5 stars 220 verified ratings
43 comments · Read them about Alexander Shushan
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Advanced practice provider
Eric Crapster, PA
Hand & Upper Extremity
4.8 out of 5 stars 398 verified ratings
108 comments · Read them about Eric Crapster
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Advanced practice provider
Jessica Ortega, PA
Hand & Upper Extremity
4.8 out of 5 stars 180 verified ratings
38 comments · Read them about Jessica Ortega
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Advanced practice provider
Lori Rodey, PA-C
Hand & Upper Extremity
4.9 out of 5 stars 285 verified ratings
79 comments · Read them about Lori Rodey
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Advanced practice provider
Jill Schumacher, PA
Hand & Upper Extremity
4.9 out of 5 stars 299 verified ratings
51 comments · Read them about Jill Schumacher
How these ratings work
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Verified patients only
Every rating and comment comes from a patient who saw the provider, as Luminis Health states for these same ratings on luminishealth.org. Unlike open review sites, no one else can post one.
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What the stars mean
Ratings run from 1 to 5 stars. The number shown is the provider's overall rating as NRC Health calculates it, and the bars show the share of ratings at each star level.
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Positive and negative
Luminis Health says it posts both positive and negative comments, and leaves out any with private health information or vulgar or libelous content. Comments are anonymous.
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At least 30 ratings
A provider's rating appears once they have 30 or more ratings, the rule Luminis Health states for luminishealth.org, so some of our providers don't show ratings yet.
NRC Health publishes these ratings for Luminis Health; they are the ones on each provider's luminishealth.org profile. We check NRC Health for updates every week. Our home page and Center of Excellence pages feature a few 5-star comments, chosen each week; this page and each provider's page show the most recent comments, whatever their rating.